Service Management

Millennium Technology Group provides you with a single point of contact to help you tackle all end user services requests. Our complete Managed Application Services covers physical and virtual devices and include:

  • Service Transition Management
  • Asset Management
  • Software License Management

We also remotely monitor applications, proactively provide issue notification, and remediate application issues upon request while offering comprehensive assistance:

  • 24x7x365 U.S. based support
  • Single point-of-contact for incidents & service requests
  • Proactive alert notification & incident management
  • Dedicated remote engineering support
  • Flexible service options
  • Aligns to ITIL guidelines